We're here to help.

Contact Phoenix Water Delivery for help with an order, free empty-bottle collection, delivery changes or the first-order money-back guarantee.

hello@phoenixwaterdelivery.com

Include your order number and how we can help. Please keep card details out of email.

Delivery changes

For a new address, weekday or quantity, contact us before your next renewal. Include building-access instructions when relevant. Changes apply after confirmation; your next order keeps its existing details until then.

Empty bottles?

We arrange free collection. Active subscribers can exchange empties at the next delivery. See return details.